What Information Do We Collect?
Certain aspects of the Site may allow you to voluntarily submit information to us. For example, forms may be posted on the Site that allow both care specialists and families to submit information to us regarding themselves and the positions that they are seeking or seeking to fill. The information that you are asked to submit in such a case may include personal or individually identifiable information, such as, for example, your name, address, telephone number, and other contact information. If you are a care specialist seeking a position, you may be asked to provide further information about yourself, such as your educational background and employment history, your current and past levels of compensation, your marital status, personal interests, and activities, and certain health care-related information about you. Similarly, if you are submitting a family application, you may be asked to submit further information about your family and its needs, such as the names, ages, and interests of your children, and certain details about your home and home life. You should be mindful of the information that you choose to submit to us, and you should make sure that this information is complete, truthful, and accurate. Please do not share personal information about anyone else with us unless you have the appropriate consent, authorization, or right to do so.
We may also collect certain identifying information from or about you in connection with your use of the Site. For example, we may retain the content of, and metadata regarding, any correspondence you may have with us or our representatives, regardless of the subject matter or the mode of communication by which such correspondence is made. This information helps us to improve our capabilities and services, as well as the Site and the content, materials, and opportunities that we feature or describe on the Site, and to more effectively and efficiently respond to both current and future inquiries.
As with many other Web sites, the Web servers used to operate the Site may collect certain data pertaining to you and the equipment and communications method that you use to access the Internet and the Site. Without combining these data with other sources of information, they do not readily or personally identify you. They may reveal such things as the Internet protocol (“IP”) address assigned to your computer, specific pages that you accessed on the Site or immediately prior to visiting the Site, and the length of time you spend in a visit to the Site. The purposes for which this information is collected and used include facilitating Site operation and system administration, generating aggregated, non-identifiable statistical information, monitoring and analyzing Site traffic and usage patterns, and improving the content and content delivery with regard to the Site and the content, materials, opportunities, and services that we describe or make available on the Site.
We may also use “cookies” (small text files stored on your computer) to help track and customize your access to and use of the Site. Cookies store and retain information that helps us recognize you when you return to the Site following a previous visit. Most popular Internet browser packages allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the Site and the materials, products, and services that we make available on the Site.
How Do We Use The Information That We Collect?
With Whom Do We Share Information That We Collect?
As noted above, we may share information about care specialists with selected families, and information about families with selected care specialists, for prospective employment purposes. As part of our application process, we require both care specialists and families who request our services to agree to written obligations of confidentiality regarding information that we share with them.
As First Class Care continues to grow and develop its business, it is possible that our organizational structure might change or that we might merge or otherwise combine with, or that First Class Care or portions of its business might be acquired by, another company. In any such transactions, customer information generally is, will most probably be, and should be expected to be one of the transferred business assets.
What Choices Do You Have?
If you wish to utilize our services, you need to carefully complete and submit the appropriate application and related materials, whether as a prospective care specialist or as a family seeking the services of a care specialist. If there are questions that you do not understand or that you would prefer not to answer, you may contact us and discuss the relevant issues with us. Generally, however, we only request information that we reasonably need in order to appropriately serve your needs, and all applications and other forms or documents need to be completed fully, truthfully, and accurately. You must be at least 18 years old to use our services, and if you are not 18, please do not submit an application to us.
With regard to information other than that submitted as part of the application process, when corresponding with First Class Care or our representatives, or when making a request for information or otherwise interacting with First Class Care through the Site, you choose what information to supply, what questions to pose and comments to make, whether you wish to receive further information, and by what method of communication that information should be delivered to you. Please take care to share only such information as is needed or that you believe is appropriate.
How Do We Protect Information Collected About You?
Who Can You Contact For More Information?
If you have any questions or suggestions about First Class Care, the Site, or our products, services, or privacy practices, please contact us at the numbers or addresses given below.
First Class Care, Inc.
Attn: Erin Krex, Vice President
3330 Dundee Rd.
Northbrook, IL 60062