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Home > Testimonials Testimonials
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Thank you for the candidates that you sent today.
Anna: We LOVED Anna. She is really a warm, kind, intellingent and caring individual. We were very impressed with her, and she seemed to connect well with our daughter. She also had GLOWING letters of reference from past families. We are planning to bring Anna back for a trial.
Krystina: We also LOVED Krystina. She is such an "old pro" and seemed like a complete natural at this work. She is also very bright and has a lot of common sense. From a safety prospective, I think I would be most comfortable with Krystina. She also connected very well with my daugher. We are definitely planning to also bring Krystina back for a trial.
Anna and Krystina are obviously very different from one another but they are great examples of the two types of nannies I am seeking! You did a wonderful job of picking people that fit the descriptions of the type of nannies that would fit this position.
Thanks again for all your help. By : Abra Kenilworth, IL
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Just a quick note to let you know that Monique is working out great. Our girls adore her, and she's doing a good job balancing fun/play with school work/tutoring. She even helps our girls practice their soccer drills during the off-season.
Communication is good -- we often text back and forth with reminders, schedules, etc, which makes me feel a lot more hip than I really am. ;-)
GTM is also a great help -- the online payroll/tax system is very easy to use.
Overall, we're off to a great start. Happy to refer you guys to friends and co-workers. By : Tracey Glenview, IL
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Hello Erin - just a quick note - Diane is FANTASTIC! We just love her. Things are going so well; she is a perfect fit for our family. And yes, we've told Diane this too : ) Thanks for all your help, we could not be happier. By : Colleen Grayslake, IL
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Sarah, the chef you sent me from First Class Care, gave me such peace of mind! I usually have to prepare for 8 hours for a dinner for 20 people. I picked recipes and went to the grocery store. I handed Chef Sarah about 6 recipes. I then showed her my kitchen. This is a kosher kitchen, not so easy to follow the rules in this kitchen. Meat on one side, dairy on the other. Sarah was ready. She worked for 4 hours, finished all the recipes and did not have to ask me any questions. She left the kitchen cleaner than when she started. The dinner is tonight but I already tasted it all and it is tasty and looks great! She made it look so easy! Why would I cook for 8 hours when she can do it in 4 while I work those 8 hours at my job and help people and make the money I need! I was more than happy to pay her for the 4 hours and pay the agency fee. I already have 5 friends I have told about Chef Sarah from First Class Care and they have all asked me how to reach First Class Care. Thank you for the gift of many extra hours to work and be with my kids today! I will be requesting Sarah anytime I have people over for a meal. She is a pleasure and you made it very easy! By : Deborah Skokie IL
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Honestly the name says it all "First Class". We spoke with some other agency's that were recommended by friends. They all seemed a bit pushy and cheap. Erin at First Class took the time to listen to our needs and interview the appropriate candidate before presenting them to us for an interview. Well worth the price. Excellent everything on this one, a few steps above the rest. By : Jason Glencoe, IL
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Thank you for the 3 year anniversary card. We have been so thrilled to have Andrea for so long. She has been and continues to be so terrific and such a big reason for my success at work -- knowing that everything at home is so under control. Thank you for introducing us to her three years ago!!!! By : Angela Evanston, IL
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Hi, thank you for checking on us. Agata did great and was such a natural with Whitley. Thank you again for accomodating us in a last minute situation. And thank you for sending us someone so great. By : Tiffany Joplin, MO
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It was very nice to meet you this morning. I am very impressed with your agency and how it is run, one of the best agencies I have talked to and met in person in all the years I have been a nanny. Thanks for everything! By : Lisa (Professional Nanny) Lisle, IL
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We thought Sarah did a great job babysitting and will definitely want to book her again the next time we are going out. Thanks for everything! By : Mike Chicago, IL
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Sarah was absolutely perfect!!! We wanted to put her in a carry on and bring her back to Los Angeles. By : Kenya Los Angeles, CA
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Erin-Thank you for our yummy holiday treat. Especially, thank you for Adriana. It is like night and day from our previous nanny. We are in awe of her and the way she commits herself to working for and playing with our children and family. She is truly First Class! By : Michelle Chicago, IL
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First Class Care made our search for our nanny as easy and as painless as possible. We were sent exceptional candidates which all fit our criteria. Not a moment of our time was wasted. Nothing is more important to us than to find the right person who will love our daughter as we do. We feel truly blessed to have found what we believe to be the perfect match thanks to Erin at First Class Care. By : Beth Long Grove, IL
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First Class Care helped us find a sitter for a few important family events. Erin's attention to detail and quick response ensured that we found a great sitter. My husband and I were able to enjoy an evening away in peace, knowing that our brood of four were well cared for. Thank you, Erin! By : Laurie Deerfield, IL
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I couldn't ask for a better situation! I love my job more everyday! I am happy and going strong! By : Sadaf (Nanny) Chicago, IL
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My job is great! My boss is wonderful! Thank you so much! My summer is going really well. By : Julie (House Manager / Chef) Chicago, IL
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Over the past 2 years I have had the pleasure of working with Erin as a business partner. A true and devoted professional, Erin gives nothing short of 110% to all of the Chicagoland families that have come to rely on First Class Care for their domestic needs. Her dedication to her employees and the families that they service is beyond reproach. As her partner, Erin's industry-insight, ingenuity and business acumen are valuable resources that I myself have come to rely upon. I would highly recommend Erin and the entire team at First Class Care. By : Lara New York, NY
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Silvia is really working out great. She is really the perfect fit for our family and such a nice lady. Thanks so much! By : Sabrina Chicago, IL
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I just wanted to send a short note saying how well everything worked out with Mena and our boys. She was very good with them and I can tell they really liked her. Thanks again for being able to accomodate us on such short notice we really appreciate it, By : Jennifer Highland Park, IL
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I am very thankful for the job you found me.The Family is great and three girls are amazing. Thank you for taking care of me! By : Asta (House Manager / Nanny) Wheeling, IL
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Thank you so much for sending us Christina... She was absolutely wonderful. Joseph loved being with her. A perfect match. By : Margaret Chicago, IL
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Over the past 2 years I have had the pleasure of working with Erin as a business partner. A true and devoted professional, Erin gives nothing short of 110% to all of the Chicagoland families that have come to rely on First Class Care for their domestic needs. Her dedication to her employees and the families that they service is beyond reproach. As her partner, Erin's industry-insight, ingenuity and business acumen are valuable resources that I myself have come to rely upon. I would highly recommend Erin and the entire team at First Class Care. By : Lara New York, NY
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Thanks for everything!!! Christina was a super babysitter. She was punctual, very friendly and nurturing. She sang beautiful lullabies to my daughter and took her on 2 nice walks. Looking forward to doing business with you in the future on my next visit to Chicago. By : Kenya Los Angeles, CA
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It sounds like Nancy is really liking it out in Arizona. Doris, Max and her seem to be getting along quite well. Thanks for checking in on her and of course thanks for all your hard work in finding such wonderful people to take care of my mother. By : Doug Chicago, IL
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I wish I could have found your website years ago! When I went into your office, I didn't know what to expect. You were very nice and even thought of a family that would be perfect for me, and look what happened! Within 48 hours of my interview I was offered a great job with a wonderful family. Thanks again for all your help. By : Zachary (Manny) Glenview, IL
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First Class Care was great in helping me figure out what I needed when I was in need of help. My twins were coming home and I didn't have time to interview dozens of nannies. I found an amazing nanny quickly and she is now a part of our family. By : Cheryl Highland Park, IL
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Thank you for a smooth and easy process. I truly appreciate your professionalism and you will be highly recommended to all of my friends for any babysitting/nanny needs. Thanks again! By : Sophia Wilmette, IL
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We LOVED Ioana...she (and you) helped make our visit to Chicago fabulous. She was more than we could have hoped for...punctual, efficient, very capable, loving, took charge and took wonderful care of the children. Thanks so very much. By : Jessica Houston, TX
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Erin, Julie's great! She is just the right person and I am delighted with how things are working out. I think she's enjoying it too. She has made the quality of our family's busy lives so much better! Thanks for your wonderful professional and quick, responsive service. I have recommended your company to several friends. By : Cath Evanston, IL
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Thanks for checking in with us. Everything is going great and Bonnie is WONDERFUL!!! I tell everyone about your service because you sent us all wonderful people. Hope everything is going well with you. Lisa By : Lisa Northbrook, IL
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Things are going great with Jane. What a treasure!!! Gabi loves her and so do I!!!! Thanks for EVERYTHING!! By : Charlene Glenview, IL
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Erin and First Class Care exceed any other agency that I have worked with in my 23 year history as a professional nanny. Both personally and professionally, Erin has been there and accommodated me when I had questions, concerns or just to lend an ear when she wasn't obliged to. She is the first agent I've come across who puts the potential nanny/employers needs before the dollar. I was able to speak honestly and openly with Erin and never felt like I had to hold anything back. First Class Care is just that ... First Class! And she does care! I just wish Erin had been around a lot sooner. By far, my experience with Erin has been a pleasurable one and (if the time ever comes) I hope to do business with her in the future. By : Nadine (Nanny) Chicago, IL
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Dear First Class Care, We just wanted to let you know that we are so happy to have went through your service. We loved our babysitter Luca and she was great with our daughter. Uncharacteristically, our baby wouldn't sleep and threw up twice all over herself and the bed after we had left. Luca cleaned her up and got her to sleep then called us to tell us she was doing fine. We loved the follow up and her attitude was so positive and easygoing about it all--she just rolled with it and said she'd be happy to sit for us anytime. We will definitely request her from now on. Many thanks, By : Tammy Chicago, IL
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Thanks for checking in. Patricia is a super-nanny! She is doing an outstanding job with the boys, who have become very attached to her (they insist on hugs and kisses before she leaves each day). She is extremely professional, and we only hope she is as happy with us as we are with her. By : Lori Highland Park, IL
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Lucky was great. She was very prompt (actually early) so we had plenty of time to go over the evening. She was very loving with our baby Kate and my toddler Caroline had fun with her too. Thank you so much for helping us find a babysitter on such short notice. We had a great night out! By : Erica Deerfield, IL
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Thank you so much for checking in, Erin. Maby is really terrific...our twins are doing wonderfully with her help. And, I find you and your agency are excellent at follow-ups. I never felt abandoned by you during our search for a nanny...I can't say the same for supposedly reputable agencies, Chicago Northfield Nannies or Chicago North Shore Nannies...nor even now, when you have already helped us find Maby. You are true to your name, First Class and Premier. Thank you so much! By : Sharon Bannockburn, IL
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Evelia is terrific and we really really love her. It was a great match. My girls love her so much and she is so wonderful with the baby. I could not be happier So, thank you!!! By : Meredith Chicago, IL
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Thank you so much for following up. Justyna is fantastic - a great fit for our family. She has great rapport with the kids; they're very attached to her. She handles their periodic acting out in stride. She is hard working and keeps adding to all the ways she knows us and takes care of our household needs. We are exceedingly pleased. By : Julene Winnetka, IL
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Erin - Everything is great. Dee Dee is fantastic and we are all so happy. She's wonderful with Sasha and is so helpful to me. She's exactly who we were looking for and I think she feels the same about us. It's a lovefest. Thank you for sending her to us. By : Mitzi Chicago, IL
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I don't have enough words to describe the wonderful family that I've met through your agency. They are so kind and lovely that I already feel like I am part of their family. The dog is not a problem at all (she take more naps than the baby) and the baby is sooo cute! THANKS! By : Ioana (Nanny) Chicago, IL
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Chiquita was great during our visit to Chicago, every time we came up to check on them our baby was either sleeping or laughing, doesn't get much better than that. Thanks Again! By : Jennifer San Diego, CA
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Everything is GREAT!!! I love this job. Thank you so much for finding the perfect family for me. By : Nataliya (Nanny) Chicago, IL
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I just wanted to let you know that Nataliya is working out GREAT. I really, really like her and the way she is with my girls and with Daniel and me. We are very happy and she seems to be too. By : Kim Evanston, IL
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Thanks for all your help. We are very excited about Jamie starting to work for us this weeek. She seems amazing...thank you for your prompt assistance. By : Kara Chicago, IL
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Thank you so much for arranging all the interviews so quickly. I LOVED all 3 candidates you sent and have never had such a hard time making a decision. We are excited for Karrie to start working for us and thank you again for all your help. By : Kathleen Chicago, IL
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Tatyana is wonderful. She and my daughter have taken to each other quite nicely. I'm very pleased. She is hard working, very conscientious, and always very involved with our daughter. We're glad we picked her. By : Lee Skokie, IL
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I wanted to say thank you so much for the job you found me. I am very happy with my position and am so grateful to have you for my agency. By : Dusanka (Nanny) Chicago, IL
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